Contact information
Contact Information
Bellmont Gray (FF COMMERCE LTD) — Customer Support & Corporate Contact Details | Last updated: September 2026
At Bellmont Gray (commercially operated by FF COMMERCE LTD), we are dedicated to providing prompt, reliable, and helpful service to our customers. Whether you have questions regarding our products, sizing, order tracking, address updates, or return authorizations, our customer care team is here to assist you.
DEDICATED CUSTOMER SUPPORT | RESPONSE WITHIN 24 BUSINESS HOURS | CET SUPPORT HOURS
Customer Support Channels
Email Support:
info@bellmontgray.com
Official Website:
bellmontgray.com
Response Time: We strive to respond to all inquiries within 24 business hours.
Operating Hours & Schedule
Customer Support Hours:
Monday to Friday: 09:00 AM – 5:00 PM (CET)
Daily Order Cutoff Time:
8:00 PM (CET)
Weekends & Public Holidays:
Closed (Inquiries addressed on the next business day)
⚠️ IMPORTANT WARNING: ADMINISTRATIVE HEAD OFFICE & RETURNS
Our registered office in London (United Kingdom) is strictly an administrative facility and DOES NOT HAVE a receiving warehouse for processing physical returns.
Do NOT ship return parcels to our London administrative office. Unsolicited returns sent without prior authorization will be automatically refused. All physical returns must be pre-approved by contacting customer service at info@bellmontgray.com in order to receive an official Return Merchandise Authorization (RMA) number and the address of our authorized logistics center. For complete terms, please consult our Return & Refund Policy.
Corporate Identification & Business Details
Brand Name: Bellmont Gray
Official Website: bellmontgray.com
Operating Company: FF COMMERCE LTD (Private Limited Company registered in the UK)
Company Registration Number: 17398899 (Companies House, United Kingdom)
Customer Service Email: info@bellmontgray.com
Authorized Return Center
Bellmont Gray Returns
Address provided upon request via email
Authorized logistics center
(Prior email authorization mandatory)
Administrative Registered Headquarters
FF COMMERCE LTD
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom
(Company Reg No: 17398899 — Administration only, no returns accepted)
© 2026 Bellmont Gray | FF COMMERCE LTD | All rights reserved